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"Excellent location with clean rooms and the free parking is definitely a benefit"

"The staff were extremely kind and helpful. I had an issue with my lost baggage during my stay, and although I was unfortunately unable to receive it in the end, the staff spent a lot of time helping me deal with the situation. I really appreciated their kindness and support. Thank you very much!"

"WiFi code wasn't obvious but minor. Other than that lovely room with tons of facilities. Good pub with lovely cobs and beer etc Would stay again when in Stourbridge!"

"Very nice property. Would stay again. Food next door at the pub was excellent."

"tested very well close to all"

"Rubbish hotel and dirty"

"A warm welcome when we arrived although maybe a few more pieces of general information about the hotel would have been useful. The room was a nice large room with all the expected amenities. A nice touch with a chocolate by the bed but as it was booked as a double, not sure why there was only one? The bed was exceedingly comfortable. I had a knee replacement a few weeks ago and I can honestly say that I had the best nights sleep since I had the operation. The staff in the bar and restaurant...

"Room smelt of cigarettes, breakfast was the worst I have ever had in any hotel , my friends checked out early because not happy"

"Convenient for the city. Rooms were a little hot, but thankfully fans provided. Lift out of services and the bathroom had no towels when we arrived. Buffet breakfast was cold, and no coffee at so had to wait for Starbucks . Staff were friendly and it was used solely as a base for us to sleep"

"موقع رائع وفندق مريح "

"الحمام منفصل ولا يوجد شطاف "

"Nice hotel, did the job. Can't complain. Perfect location to broad Street as well"

"Clean & plenty of room. Each room could use at least one chair."