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"This is a hidden gem excellent staff great food, but it is the friendliness that shines through "

"Lovely location. Very friendly and welcoming. Lovely food and drink. Most accommodating staff."

"Beautiful setting and helpful friendly staff. "

"Great hotel, very welcoming staff, nice clean luxurious rooms, excellent breakfast. "

"Great location for exploring the lakes. Staff are chatty and friendly which made me feel at ease as a solo traveller. Excellent meal in the evening and breakfast. Will stay again. "

"Overall lovely stay! Very peaceful and relaxing. We had a balcony with the best view of the lake! Amazing! The grounds were lovely also. The man at the desk was very lovely, friendly and helpful. However, they desperately need poo bag bins! It’s a great hotel for dogs and there were no restrictions, however there were no bins at all to put the poo bags which was very annoying. But apart from that no issues. "

"Comfortable and clean room, good breakfast and great location in the centre of Penrith."

"A pleasure to stay"

"Very good service, room comfortable with a lovely Lounge and Bar with beautiful fittings and decor. An amazing lift and great ambience in the Dining Room. A delicious dinner and breakfast. A stunning after dinner walk in picturesque surroundings. Could do with an advertising board nearer the M6 as you are such a hidden gem!"