"Very uncomfortable bed, dirty shower, no body wash and empty conditioner"

"Had a room with 2 queen beds. Room was very large. Very good hot breakfast. Unfortunately the pool was very cold. My grandchildren could not swim. Hot tub was also only lukewarm. Disappointed. Requested an extra pillow. Was told here were no extras."

"We had a wonderful stay and were impressed by how much thought went into the little details that made our visit comfortable. The room was large, spacious, and very clean. The updated bedding was lightweight and perfect for warm summer nights, and the bathroom had plenty of counter space, making it easy for our family to get ready each day. One of my favorite features was the quiet-close toilet seat—a small touch that made a noticeable difference. The soundproofing between rooms was also...