"The staff are very friendly and the room was lovely "

"The whole experience was amazing, such a wonderful place.. executive suite was perfect"

"Paul at the front door was excellent, he was very helpful and obviously knows Newcastle like the back of his hand!"

"Very clean and comfortable room as always at this hotel which I use at least once a month. Staff are also always helpful and try their best to meet my requests. "

"Reception team were great. Plenty of parking and the room was a good size. "

"Perfect for a stay in the centre of Newcastle. Brilliantly located and the room had everything you could want - comfortable beds, private bathroom and smart TV."

"Very clean and excellent service, however the breakfast needs improvement. They should add a little protein instead of cans all through. "

"Stayed in the superior room this time. What difference, superb standard. Water pressure in shower is lacking but aside from that great little room. "