Find all hotels by Freetobook in Bourne from SAR 488

"Room was a good size. Just disappointed that despite a booking for 2 adults, 2 children. Only 1 set of towels provided and coffee/cups for 2. Requested more towels and was meant to have enough per person but only 2 more brought. Kids had to share. Heating is also an issue as visiting family so only came back to room at 9.30pm. Couldn’t leave heating on so was very cold with the wind arriving back and having to insert key card to make heating work. A rubbish system. Glad it wasn’t any colder. Place wa fine but sadly these bits made it not so comfy. "

"Reception staff were exceptional and a credit to the hotel. Blossoms bar and restaurant - under staffed and underwhelming. No lift working and we were on 3rd floor. "

"Amble parking near the venue. Unfortunately, no restaurant or leisure centre as advertised. We hope they are able to reopen these soon."

"The room was clean and spacious for the price we paid. There has been a bit of a refresh done within the last couple of years which is nice. Over the last two visits I've had it feels like the quality of the breakfast has slipped a bit though which is a shame."

"Very comfortable and large room, quality of food was good, busy restaurant and helpful friendly staff."

"Good "

"Lovely staff lovely hotel brilliant service very clean… night porter very friendly too. Would stay again "

"Excellent breakfast & staff very accomadating & friendly....... Thats were it ends. Hotel needs a good overall. When we arrived 5pm our allocated room was not made up, the reception staff were lovely allocated a different room. Again this had not been made up! Third room toilet seat came off in our hands. Forth room allocated on ground floor over looking the bin compound but couldnt be bothered to complain again!! Went down to get food website states restaurant open only to find only bar food available which was not the best!! Come to eventually going to bed, my side of the bed was so uncomfortable literally felt like the springs were coming through the matteress. As someone with a chronic illneess this left me in severe pain & lack of sleep makes symptoms worse! What should have been a relaxing time away resulted in us having to come home early."

"Absolutely excellent hotel with amazing staff"