Find hotels near Boston Store Visitor Center, Cleveland from SAR 342

"The flors (carpet and hard floors) were sticky and dirty. I reserved a room with a roll in shower for handicapped and was given a handicapped room with a tub. When I’m charged almost $200. For a room I expect cleanliness and the facility I reserved, not what was left. Will not be staying in a Residence Inn in the future. Management offered no solution except to say carpet would be cleaned. "

"My stay was exceptional. "

"staff was nice.. you get what you pay for. I stayed there for 4 hours. "

"The television was an issue. It worked but was simewhat confusing "

"Took two days for them to fix my tub "

"breakfast was great. coffee was great "

"Everything thing in the room worked perfectly Always felt save in and out side of the property "

"Cleanliness sucks Walkways weed smell Never stay here "

"Lobby and staff are excellent super nice and accommodating. Lobby is updated to where you’d think the rooms would match. Room had loose tiles in the bathroom and hard water stains around the floor and shower grout. Also advise cleaning staff to clean behind the bathroom door. Many hairs and dust. Simple fix."