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"Excellent all round. Lovely big rooms and great staff. Food brilliant for dinner and also breakfast."

"Great location near the town centre. No problem to find a parking space on a nearby street & permit provided on check-in. The mattress didn’t work for us, quite uncomfortable. Bathroom was nice, sink on the all side."

"Didn’t even end up staying here as after I booked and rang them to find the exact location of the hotel, they told me they didn’t have space and re-directed me a 20 minute walk to another property that was not acceptable at all. When I asked to be refunded or have my booking cancelled, they told me it wasn’t something they could do as Hotels.com needed to do. Contacted Hotels.com explaining the situation and they had been unable to make contact with the Hotel initially. And now I’m left out of...

"Great location, great historical pub, lots of games and activities, good home cooked food. Fab breakfast. Lovely stay and walking distance to shambles and centre with parking."

"Very kind people. Wonderful breakfast!"

"Really relaxed vibe and Jack was a great host. The ‘help yourself’ breakfast was a great idea and the little things like, have a bottle of water out of the fridge, went a long way. Room was clean, light and airy. Had everything you could possibly want eg posh coffee maker etc, bottles of water/fizzy drink. Jack made some lovely recommendations for places to see/eat/visit and we can highly recommend The Plough Inn and Jorvine too! Will return for another visit!"

"The guest house was located in a super position, close to the station and city. The walk to the city via the footpath alongside the river was lovely. The hot drinks tray and refrigerator in the room were a useful idea and well used. The bed was comfortable and we got a good nights sleep even though the station was close by. Martyn was great and a good source of information. There were lots of great eating places nearby. We would definitely go back should we visit York again."