Find all hotels by Best Western in Boston

"Excellent breakfast & staff very accomadating & friendly....... Thats were it ends. Hotel needs a good overall. When we arrived 5pm our allocated room was not made up, the reception staff were lovely allocated a different room. Again this had not been made up! Third room toilet seat came off in our hands. Forth room allocated on ground floor over looking the bin compound but couldnt be bothered to complain again!! Went down to get food website states restaurant open only to find only bar food available which was not the best!! Come to eventually going to bed, my side of the bed was so uncomfortable literally felt like the springs were coming through the matteress. As someone with a chronic illneess this left me in severe pain & lack of sleep makes symptoms worse! What should have been a relaxing time away resulted in us having to come home early."

"Lovely quality stay Everything and body was fantastic "

"Disappointed that we had 2 rooms the same booked One was a lovely room with a large tv soft bed The other very hard bed & sparce Got moved to a family room like a dormitory Wifi didn't work at all Reception/restaurant bar was in another building so as Im disabled I had to drive too "

"Lovely staff and decent facilities. Room was a bit worn but overall I'd stay again"

"Lovely hotel, beautifully decorated. Attentive and polite staff. We had dinner in their Antlers restaurant twice and it was first class but not cheap. Central location beside the cathedral. Secure car parking. "

"I had stayed here previously a few years ago and was surprised to find how run down this hotel was. The layout of reception etc… had changed now requiring going up and down lots of stairs. Our beds had seen better days. The paint was peeling off our bathroom door and the television unit. The shower was freezing and shot water all over the bathroom floor. Breakfast was welcome to the 70’s era. Stale cornflakes and tinned mandarins. My husband ordered Eggs Benedict off the made to order menu and the eggs were rock solid. Totally inedible. We won’t be returning. "

"N/a"

"Lovely stay in a lovely location, really handy for the town centre. Will stay again "

"Very helpful staff. Adequate room and good breakfast."