"The hotel is standard Village stuff, we were upgraded to a ‘Club’ room. On attempting to close the window to shut out the imposing noise of Bagshot Road it transpired the window actually was closed. It might as well have not been there, I guess that’s the tired old building the hotel exists within. We asked for another room and we’re moved across the hotel to a much nicer, quieter and larger non-Club room so my advice would be to decline the upgrade and get a good nights sleep."