"The room was clean and the facility was very clean. The hotel is dark and the room is dark. Compared to hotels that allow sunlight in and hotels that are painted with lighter colors. They clean your room once every 3 days. So we were constantly requesting towels and face cloths. Check in was super busy and there was someone trying to help you do self check in….but for us it was unsuccessful. The hotel is in a great area. Everything closes around 9-10am. Could use some other choices for TV stations. Mostly news and Weather channels.
Overall nice. But could be better."
"As usual, we stayed over one night to catch our next flight to Grand Cayman in the morning.
Our room was a generous sized king. The room and bathroom were spotlessly clean. The bathroom fittings were all of excellent quality and perform perfectly. I did report that the mattress was at its end of life and the concierge thanked me for informing him."
"What an amazing room for families traveling!!!! Double shower, ample space for luggage and a King, 2 doubles and a pull out couch all in one large room. It was so nice to have space and be together."
"Small room but very clean, and at the height of a heatwave the air conditioning was excellent. Basement room very cool and quiet. Excellent location for Victoria stations."
"We stayed in a family style room which included 2 bedrooms, one full bathroom and one half bathroom. Hotel was clean and centrally located. Walkable from High Street Kensington underground station, and tons of shopping and restaurant options. Would stay again."