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"had a fantastic stay at the Costa Maya Hotel. The breakfast was fresh, tasty, and a great way to start the day. The pool was clean and relaxing—perfect for cooling off and unwinding. Special thanks to Gina, who really made my experience memorable with her warm and attentive service. She also helped arrange a boat tour that ended up being a real highlight of the trip—super enjoyable and very affordable. I also enjoyed a few cocktails during my stay—they were well made and added to the relaxing vibe. Overall, I’d definitely recommend this hotel if you’re visiting Costa Maya!"

"Lovely property wonderful breakfast and excellent pool with slides"

"Really lovely stay and enjoyed our stay here. Very close to the main bar street if you want to experience the night life and beach. Although it can get very loud at night, every night.. The staff is friendly and very helpful as well. Includes breakfast and has a pool ! Great value . Thank you"

"What a great stay! The room was beautiful and comfortable, the pool was so refreshing and with amazing views of the sea and hillsides. The staff were incredibly kind and helpful and the food was absolutely delicious. Highly recommend and we will definitely be back!"

"I completely agree with the previous reviews — this place may be rated 3 stars, but it feels like 4! This hotel truly exceeded our expectations. The views are absolutely stunning, and the service was some of the best we’ve ever experienced. A special shoutout to Cherry and Gonca, who were both exceptional — they anticipated our needs before we even asked and really made our stay feel special. The pool area is incredibly relaxing, with a breathtaking view of the sea and castle. We never got tired of looking at it! In the evenings, the pool transforms into a serene restaurant where you can enjoy dinner as the sun sets over the sea — a truly magical setting. The location is also a major plus: centrally positioned and just a short walk to the seafront, with plenty of fantastic restaurants and bars nearby. If we had to be picky, we would mention the beautiful rooftop bar — which, unfortunately, was closed during our stay. It would have been lovely to enjoy a pre-dinner drink while watching the sunset over the mountains. For cocktails, we highly recommend the Michael Angelo — it was our favorite! While the ambiance of the hotel’s restaurant at dinner is unbeatable, we did find the food to be slightly less impressive than some of the nearby restaurants. That said, it’s still worth dining there at least once — the atmosphere is so peaceful and relaxing."

"This hotel is definitely a hidden gem. Firstly I was welcomed by the lovely night porter who showed me to my room and explained what I needed to know regarding breakfast and locking the door with help from Google translate. Breakfast was absolutely delicious with plenty of choice and lots of homemade food. I especially enjoyed the cherry jam and the cinnamon cake.. Pool area very clean and pool cleaned regularly. Pool lovely and cool during the heat. My room was lovely and aircon a bonus. All the staff are lovely and helpful, nothing is to much trouble. I'm looking forward to going again in September ( fingers crossed)."

"Went there with family. Very clean, great service. Highly recommended. Gym is epic (and I’m picky)"

"So friendly, beautiful pool area and unlimited homemade iced tea"

"Excellent from start to finish I loved it The staff so good and polite from the reception to the dinning area and all around the resort The food was so good and fresh and different variety everyday Also the have a burger and pizza place which is opened during the day The pool was so clean and the deck chairs excellent condition My room was cleaned daily I had all inclusive They let me use all the facilities after check out aswell as my flight was later on in the evening I would recommend this And I would definatley book again Once again Thankyou for your hospitality "