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"I don’t even know why they have a staff because you have to do everything on a kiosk in the lobby. I didn’t feel safe by punching in all my important numbers right there so we could walk up behind me and steal my numbers my phone number, my birth date, etc. the kiosk spit out your key card , so I didn’t really interact with the personnel at all When I ask them a question they seemed bothered"

"Absolutely stunning views! Room was beautiful, as well. Don’t miss out on the hike to the hidden giant sequoia trees! "

"Good location and breakfast is amazing."

"Great location, walking distance to the train station and in a quiet area of the city. The rooms are comfortable, quiet and well appointed. Well furnished. Breakfast is good, if a bit pricey. The lobby area is perfect to take a break or get some work done."

" Very Good."

"Very clean and quiet. <10 min walk to Heidelberg Hbf train station. Bed isn't super comfortable but you'll be too tired to care."

"Hotel muy confortable Personal muy amable nos ayudaron en todo momento para que estuviéramos cómodos ,viajábamos con una persona discapacitada Buen desayuno Mil gracias Volveremos "

"We had an excellent experience, start to finish. "

"The best hotel in this city "