Find Hotel with a Concierge in Blackburn

"The room and the grounds were excellent. Evening meal, although the menu was basic and limited, the food was good. Breakfast was chaotic, just given a couple of menus and told to find a table. Shortage of breakfast items with staff not replenishing them. Had to get a chair for my table. Check out was worse, six people waiting to check out with only one member of staff at the desk who was on the phone for over 5 minutes while people were waiting to settle their bills. Lack of staff and staff...