Find hotels near Biwako Hall, Otsu

"Nice , clean hotel , I've stayed here every time I've been to Japan. The staff is helpful but the could be a little more friendly. It's really the only place I feel that way , not sure if it's the area we are in. "

"Great location, great service and great hospitality "

"Helpful, willing staff"

"Perfect!!"

"Perfect! "

"It was such a nice hotel and the bathtub was so nice!"

"Good "

"the room was clean and comfortable, staff were extremely friendly and accommodated all of our needs, including a late check out with no hassles. 10/10 would definitely stay again"

"The breakfast was good, but the bread selection wasn’t. The snacks in the guest lobby was always finished, because they kept giving small portions and very few ones too. The options for vegetarians was minimal. Room service took an hour just for dessert and then when we called them to take the trolley, they took around half an hour. When they cleaned our room they mixed all our products together including our used water bottles together, which is unhygienic and messy. We kept our products on different sides of the sink so we wouldn’t mix them up, but they decided to rearrange it they way they liked. They’re only supposed to clean! We initially had a room with a view of the pagoda, but it was covered with all the construction within the hotel that we didn’t even open our curtains."