Find all hotels by Independent in Big Lake

"Air conditioning didn’t work. Room was too hot. Was advised that they didn’t have maintenance available. Had to pack all my things and move rooms at 11pm and the staff were not helpful at all. Location is great, and pedway access is good, but the hotel is run down and staff were not great to deal with."

"The room layout for a double room was unique and nice! Kinda provided some privacy between beds!"

"Staff is wonderful and helpful but Hotel definitely not as advertised. Dirty entrance outside lights not working. Outdated facilities. No breakfast. Gym not functional."

"Highly recommend"

"Elevated atmosphere, modern room, super clean. Three elevators but more often only one was working. Otherwise great stay!"

"No thank you"

"No breakfast "

"The bar was well stocked and reasonably priced. The restaurant on site was excellent with a nicely varied menu for breakfast and supper and was priced comparatively to the surrounding pubs. Most of all ALL the hotel staff were friendly, efficient and really made our stay special. A shout out to Manager Jeremy who seemed to be everywhere and willing to engage to ensure our stay was 100%, which it was."

"Eden at reception was awesome and very helpful. Room was very good and breakfast service/options were excellent."