Find hotels in Big Island from SAR 246

"The hotel was very clean "

"The hotel is grand and luxurious. The staff are very friendly and accommodating. The food is amazing at the on-site restaurants."

"Room had an overpowering bad odor and request to change rooms was denied (fully booked location). Staff offered full refund for room, doing their best to make good of a bad experience. "

"Room clean, parking out front of room. TV can't get sports."

"Fruit choices were few, sausages were slightly dry and hard, muffins seem to have shrunk in size. Not sure why we were placed in a room as far away from the front as we were. Staff was responsive a nd friendly."

"Clean rooms, nice staff, good breakfast selections."

"So many difficulties at check-in, had to cancel and re process them like 3 times m, had kids who got impatient, was over charged, then had to call Expedia to sort that out. No tissues in the room, our key cards stopped working 3 times and then clearly was locked out of room, once with the dogs and the kids early in the morning in our jammies, the other time was wet from the pool with kids who had to Pooh, and then another time we had our conpeltle hands full trying to leave with food and everything sorry it was a bit annoying."

"A gorgeous property with beautiful views of Lake Joseph. Both restaurants were amazing with the friendliest and most helpful staff. Our room was clean with a recently renovated bathroom. Next time I would be sure to request a room that is more accessible, we were on the top floor of the furthest building and getting up & down three flights of stairs with luggage etc was difficult. Being early spring we were unable to use any of the amenities so the resort fee was somewhat unnecessary."

"I would encourage you to make sure you are in the right room and near the right amenities. Our room was on the bottom level at the back near the lake. The room was aged. Pulls and holes in the bedding. ? Black mild in bathroom grout. Difficulty getting tv to work. Cigarette smoke and weed smoke infiltrating our room overnight. And when the people came in in the room above us… we definitely heard every footstep."