"Very clean"

"Very clean, friendly staff and excellency delivered.I can't wait to book my next stay at the hotel"

"Staying at The Store was a pleasure. The staff were incredibly helpful, friendly and polite. The room was comfortable with excellent facilities and a beautiful calm interior decorating scheme. I would happily stay again if visting Oxford."

"Staff"

"The room was lovely and nice, but I couldn’t get my discount as it stated on the price for purchase "

"We had a wonderful stay. All the staff were excellent, professional, friendly and welcoming. Special mention for the team in Harry’s Bar and Restaurant. They were all excellent and the food was delicious!! We took our Jack Russell puppy with us and were a bit concerned after reading some of the reviews but from our experience this is a great hotel to take dogs. They’re welcome everywhere but the spa and all the staff made a fuss of him."

"Clean and spacious room (excellent work by Marilena). Tea, coffee, and biscuits were provided. The pool was a decent size and very clean, with both a steam room and a sauna available. We booked a very affordable half-board option with breakfast and dinner included. Dinner was exceptional, both in presentation and taste. The breakfast hall was large but quite busy, so we had to queue for a bit; however, it was well stocked, and staff replaced finished items quickly. Vegetarian sausages were also...

"Staff were very friendly, they offer 25% off treatments at this time of year. Had the gym to myself. The rooms were very clean. We really enjoyed our stay. Thank you!"