"Hotel personnel were very helpful and friendly. Room, Toilet and shower very clean. Tea and coffee in the room was always replenished. The fan system air and refrigeration from the kitchen in the Beefeater was very loud especially at 05:30 AM. All in all I can recommend this hotel. 8 minutes with a Taxi to the train station."

"Staff was not the best example of great premier inn customer service. Building was not very clean on outside and lots of smokers directly outside entrance and very full outside trash can."

"Room was clean and comfortable. I can understand the complaints about the room being warm but it did not bother me as a fan was provided in the room which was fine. Very convenient for Humber Bridge walk and Hull City Park n Ride. The whole feel of the place would be greatly improved by investing in ground keeping, weed spraying etc. Breakfast was ok for the price. I would stay there again. "

"I will never stay at a one of these properties again. The room was fine but the staff at reception was rude and unhelpful. It was booked prepaid with Hotels.com to which they said it was not prepaid even after showing the receipt to her. We chose to have diner there as we were tired. At least 1/3 of the tables were covered in dirty dishes. We eventually were able to flag a server down to give our order for food and drinks. Food arrived which was actually well done but never got our drinks even...