Find hotels near Bertrand, Lisbon District from SAR 598

"When we arrived at the hotel. We were welcomed by Pablo. He took great care of us. The room was ok. The bed was rock hard and pillows too soft. We had back ache during our stay. Housekeeping does not change your towels even when soaking wet laying on the bathroom floor. We came back to the room. The maid had just pick up the dirty wet towels refolded them and put them back on the rack. I tried texting them and no answer. I went down to the front desk and complained. They told me they never got my text. I showed them on my phone. They had housekeeping send me a new round of towels. I went to use one of them. There was brown stains on it. It look like human feces. They later claimed it was make up. The breakfast staff was good. The food was ok. The property is located close to attractions and transportation. The outside front of the hotel has a lot of homeless people hanging around. In th memorial plaza out front. The back side of the hotel is better. Sorry I would not stay here. It was notna pleasant experience."

"The roomwasverygood"

"Very pleasant stay.great food abd good location"

"Loved the bathroom with its huge walk in shower, multiple shower heads, white marble, and double vanity sinks. They even provide you with a hair straightener! Breakfast was delicious. We took advantage of the complimentary walking tour led by Pedro, our very charming guest relations manager. Bed sheets and bed were very high quality. Overall, loved this hotel. Close to everything we wanted to see in our short 3-day visit!"

"Great location in old town so could walk to big selection of restaurants etc. Room was good size and shower was great. Reception staff very helpful , recommending and booking restaurants for us. Breakfast was buffet style and good quality with nice selection of fruit, pastries and bread &cheese/ham. Only thing missing for Brits who like tea with cold cows milk as only had Soya. Highly recommend "

"Breakfast menu was very good. Staff was very attentive. Rooms very clean"

"Location was great! Had everything you need inside the rooms. Furniture and decor was a little dated but super clean. Took off one star because it would have been helpful to know that you are unable to get dropped off in front of the hotel since the entrance is off of a walkway, not a road. You have to walk about 2-3 minutes to the front entrance from the road."

"From the photos online we had a higher expectation of what our room would be. But, deapite the quirks of the roo., the hotel was clean, the staff friendly and helpful and it was a safe, secure and central place to stay."

"Beautiful hotel in the best location in Lisbon"