"The first problem was my reservation was not in the system I had previously reserved. Then thrown into a room that was dirty wand had the strongest stench of urine. The bathroom was dirty and unfortunately it was the only option we had. So I was forced to buy cleaning products in the middle of the night and clean so that I could breathe. The smell was even in the hallway with pee spots in assuming came from pets. Either way this was the worst experience I've ever had."

"When I was checking in the front desk clerk was trying to help find the confirmation #, by looking through the reservation on my phone, but when I asked for my phone back he was hesitant to return it to me. It took a long time for the water to get hot and remain hot. Everything else was ok."