"Staff were really lovely and helpful. Room was very clean and quiet, and the hotel was perfectly situated in the centre of Hexham. The only issues were the very few parking spaces available, and the fact we could only park for up to 2hrs with a permit during the day, if there wasn’t any space in the tiny car park. But we loved the hotel itself and would recommend. "

"A wonderful suite in the castle. The castle is wonderful. The staff are really friendly. An added bonus is the free tour of the castle, going into the history of the place and the owners overf the centuries. "

"Great stay"

"Clean, very friendly, warm, easy check in and quick responses. Free car park & WiFi. We stayed in a dog friendly room. "

"We had a lovely stay in a comfortable room. We had a nice dinner in the bar which was warm and welcoming. Breakfast was tasty and plentiful and served with a smile. And the beer’s not bad either!"

"Friendly staff, good quality toiletries and the best tea tray in the room"

"The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I...

"Excellent place to stay.Good location for exploring the area. Local walks Hadrians wall etc.We stayed in the Hadrian suite.Very spacious with nice roll top bath.We ate in the bar on burger night. Again Excellent.Staff were friendly especially the breakfast lady.Full of smiles in the morning. Would definitely stay again "