Find all hotels by America's Best Inns in Belleville, IL

"The check-in was efficient and the staff was friendly. I was given a coupon for 3 glasses of wine during happy hour (each glass was about 3 ounces). Elevators definitely needed to be mopped. The floor was sticky and stained. I stayed in room 907. The room was spacious but definitely in need of updating. It looked like a room from the 1980s. It's been a couple of years staying in a room without a smart TV. The bed was very comfortable. The bathrooom smelled of urine. Because I was only there one night, I used their towels to clean and disinfect the toilet, sink, shower, and floor. Smell gone. I ate at the restaurant on site. Excellent food and service. I was in town for the New Edition concert. This hotel was within 4 blocks of Amtrak and The Enterprise Center where the concert was. It was also close to Union Station and The Arch. Excellent excellent location. The breakfast was good and crowded but the staff did a great job cleaning up and replenishing the food. I'd recommend this place for stays of no more than 2 nights."

"The breakfast food was not very good. The breakfast area was kind of dirty. There were probably a couple of hundred people going through there touching the tongs, but there was not a single hand sanitizer to be found. And this was at the height of flu season. Pretty gross. "

"Called 2 weeks prior to request early check in. It was granted and even followed up the day prior to arrival to confirm. It was confirmed. Also they confirmed our truck woukd fit in valet parking. Upon arrival early check in was not available, we had to pay extra to upgrade to a room that was available or wait with our luggage 5 hours to get in original room. Our truck did not fit in their valet parking, so we had to park in the structure a few blocks down the street and walk back to the hotel. It was not ideal to say the least. The rooms were decent and pretty clean, no bed bugs or anything like that."

"The room were fantastic the Breakfast staff and the food was magnificent especially the omelette and coffee "

"Perfect location for a Cardinals game!"

"Clean and beautiful room "

"Great hotel with a friendly staff. The on-site restaurant is a great spot fir a cocktail after a day of exploring. "

"Front desk staff was always friendly"

"I have always booked and paid for the day before I show up just in case I roll into the area before the 3 pm check in. This was no different from other times I’ve booked hotels. Except the manager told me that’s not how hotels work and for lack of better words, called me stupid for being a “no show” and not letting the hotel know I was showing up after the 3 pm check in on the 6th, so the receptionist said they sold my room that was already paid for when I booked through Expedia and the manager said for me to contact Expedia and they would call him and he would “decide if i deserved my refund for my no show” to which I then broke down crying after driving 26 hours to get to this hotel for my weekend concert. After circling Expedia’s “help chat” and trying to contact family for help, the manager then came back 30 minutes later saying they actually hadn’t sold my room and were not fully sold out. So if you’re in the market for a “manager who has been in this business for 20+ years” to teach you a lesson due to what he thinks is right and wrong and will make a fool of you in the lobby before the sun rises, then by all means. This hotel might be for you. Be warned, housekeeping will fully walk into your hotel room 2/3 hours before your check out and just stand in your room while you’re sleeping even with the do not disturb placard up! "