Find Hotel with a Concierge in Bay of Plenty

"Good atmosphere at the property "

"It was definitely not 5 stars bit run down and rooms not cleaned properly but great location "

"Reception made us all welcome, room tidy, clean and a comfortable bed. Two of the lights needed new globes."

"Our stay at the Black Swan hotel was lovely. The gorgeous garden overlooking the lake was beyond our expectations. We had both breakfast and dinner onsite and the service was impeccable. We felt like kings. A very memorable stay. We will be back. Thank you"

"Great place to stay had everything we needed really comfortable beds "

"The morning buffet and outdoor hot tub. Loved the Japanese Restaurant."

"Great value for money and excellent service from host Iris. Lodge is a little dated but it’s huge with plenty of activities from a pool, snooker/pool table, gym, gaming devices, tennis courts and extensive grounds. Location is handy to main highways, some of the key attractions and only 20 mins into central Rotorua. Would definitely stay here again."

"Good stay, would recommend."