"Rooms were ok. Food was ok. The meat was not good. Pastries were amazing. Staff was terrible! Except Charles at the spa. He was super helpful and friendly. And the house keeping staff was very accommodating. But the waitstaff was Awful! On the weekends they allow locals to come. They were very rude and made a pool day miserable. We sat on the beach everyday. The excursions we booked through the hotel were terrible and stressful."

"The location of the buffet is lovely, the staff are all very friendly and helpful. Rooms are cleaned daily and our hotel guide Dionisio was 10/10 with all our request for meals and birthday celebrations and room service. Ask for him on your stay."