"Central walkable location"

"I was given a room on the ground floor which was set out for a disabled person as were most of the other GF rooms. I’m sorry but this was not suitable it felt like staying in an old folks home and I had booked 3 nights. When I asked for a room change I was told the hotel was fully booked, I was not happy with this as I had paid approximately £90.00 a night to stay in a hospital room. I’m not very happy and won’t return to this hotel "

"Great staff, and amenities"

"Will recommend!"

"Sentralt beliggende hotell i Hitchin. God seng. Ok frokost. Skittent gulv på badet. "

"Excellent hotel , perfect location , clean and tidy "

"Really bad service. We had paid for a room and they didn’t give it to us"

"I came in June 2025 and came back in August 2025 and was just as pleased as the first stay. Perfect location, very clean rooms,,the staff is perfect informative and always helpful. My room was perfect with a perfect view. My first stay in June was for 6 nights and this stay in August was for 6 nights. You step out of the hotel directly to your safe boardwalk and it is located next to the town for all you needs and comfort "