Find Hotel with a Concierge in Basmane

"The rooms, staff and location"

"As usual, we received a very warm welcome when we arrived by ALL the staff we encountered. As we arrived early, we were very happy to relax and have a coffee in the lobby bar. Arrangements were made to have our room made up before the official checking in time. The delightful gentleman on reception organised a table for us in the restaurant for that evening and also organised to collect our car-keys when our car was returned to the hotel later that day. Kindness at it's best. As usual, our room was very well appointed with wonderful views across the Bay of Izmir. Nothing had been missed and we were very impressed by the basket of fresh fruit delivered to our room. We spent the rest of the day by the pool relaxing in the sunshine and had a lovely lunch. There are always birds in the area due to close proximity to the sea. However, the seagulls this time were a nuisance begging for and getting tit-bits and defacating into the water and around the pool. We feel that this was NOT hygenic and the staff could have done more to deter the birds. In the evening we had a nice table in the restaurant near the piano and with a lovely view. However, we found the menu very lacking in vegetarian options offering only salad or spaghetti, not very exciting for a celebration meal. There were lots of lovely vegetable dishes on offer alongside the meat options. Breakfast, as always, was sumptuous and made our anniversary stay complete. We will return in the future. "

"The best customer service experience. Great staff, excellent facilities, decent breakfast. We stay there again for sure next time visiting Izmir. "

"Very happy "

"Good "

"Everything was so good "

"The property is in a really good location, I've been walking to everywhere. Breakfast is not bad, they have a nice selection. The staff are always friendly and helpful, especially the guy on night shift (Vulcan). Originally my room was on the 1st floor, but it was a bit noisy as I was opposite the main stairway. They moved me to the 3rd floor which was much better. I had a look at some of the larger rooms, and these were actually really nice with a view. I would come back."