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"I really like the hotel and the services. The front desk was especially helpful in helping me plan train transport from Windsor to York. They really went out of their way. Everything was clean and lovely. The only issue I had was that even though I stayed in a non-smoking room, Someone had smoked in the room beforehand. The room smelled of smoke when I first checked in. Luckily, it mostly dissipated after I have the window open for a while."

"All excellent, great staff at front desk, rooms good for families, very clean and nice. Breakfast good, all staff very caring."

"Great location for the M4 and Heathrow"

"Comfortable clean room. Appealing lounge area. Lovely breakfast included. Disabled parking. Perfect for overnight pre cruise stay. Menu bit basic and costly, only accepts cards at bar, dont agree with."

"We stayed for five nights as visiting family. Very spacious room. Yes the room needs a lick of paint. But clean and lovely big towels. What sells the hotel is that it has really helpful , friendly staff. Very close to town with heaps of shops and restaurants. Also free car park. It has a lovely on-site bar. Only downside no air conditioning and although we had a fan , it was a very hot week for U.K. "

"Good"

"The hotel is huge and it takes a while to find your way around it. It’s very clean & staff are helpful and attentive. We had a family room and our 12 year old was given a single sofa bed but it didn’t have a mattress so was solid and not fit for purpose but a quick call to reception and they sent a z-bed up which had a mattress so was a lot more comfortable for our son. The bar & restaurants are lovely and quality food and service. Nothing too much trouble. The grounds of the hotel are lovely with areas to sit outdoors for a drink or relax. Overall I would recommend the hotel as a lovely place to stay. We will definitely return. "

"Comfortable bed"

"The beds were so comfy and breakfast was lovely thank you "