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"Accommodation was very tired, cracked bathroom surfaces, rusty radiators, broken kitchen cupboard and bin, lack of glasses and cutlery. Staff at the clubhouse restaurant were unfriendly and we felt like we were too much trouble for them. "

"Inside the property another world, the hotel staff super excellent"

"Our stay in Batalha could have started out poorly as William notified us the night before our arrival that our reservation had not recorded properly, and there was no availability for our first night. He quickly made the situation right by finding us a great hotel in town for the first night. Olive Hill is as nice as it looks in the photos, and clearly William is cut out for his second career in hospitality. We’d definitely stay there again."