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"Communication from the owners was poor right up until the day of check in. I made contact a few days before we were due to stay, to understand the process of check in. After reading my messages, they totally ignored them and we had to call the night before to make sure that our booking was actually in place. The property itself was spacious and clean, but unfortunately there was no love put into this place at all. The decor was bland and uninviting and minimal to say the least. The chest of...

"We had absolutely no heating. I tried several times to contact the owner by email, messenger and by phoning her. No reply. I had been in contact with her regarding check in via email and messenger, I even sent a photo of the temperature in the house. 10 degrees. I had to source 2 radiators myself, which a kind neighbour lent us. I would like a refund for our inconvenience "

"Everything you could need for a break away in beautiful Windsor"

"We loved the property. It had everything we needed and it was in a great location for London and exploring all the surrounding local areas. Would highly recommend it. "

"This house was nice and cozy for our few nights we spent in London. We had a big group but there was room for everyone and we all slept comfortably. The house was nice and clean and matched the description."