"What a gem, I have never been to the Lake District before and my jaw dropped the second you pull into the car park. I had made a note that we were celebrating a few special occasions and were given an upgrade I believe and a lovely card when we got to our room. The hotel is really easy to find your way around, nice staff, good food and drinks (malibu sunset was a personal fave). The lamb shank was delicious for a Sunday roast. The pool and spa was great as well. Lakeside hotel and spa is a little slice of heaven, outside with all the ducks so comfortable around people and having boats you can rent right on the dock outside is amazing. I love they give you duck food and had milk and cookies out one evening. One night my partner wanted to eat in the pub there and I really fancied Mac and cheese off the room service menu and they made it for me at the pub- that’s outstanding customer service! I’d love to come back here again! I’ll never forget this holiday or hotel. Thank you for making our stay so lovely. Highly recommend!"
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