2/10
We are extremely disappointed.
We were given the wrong keys and unable to open the balcony. The room smelled so bad of mould, and this was also an extremely dangerous fire hazard not being able to open the balcony door.
-The toilet seat was broken
-The kettle did not work
-There was not enough coffee mugs for 4 people
-There was not enough glasses for 4 people
-There was not enough bowls or plates for 4 people
-The place smelt mouldy and we couldn’t get out for fresh air without the correct key
-The main light in the main area was broken and so we had no light at night in the main area
-There was no tea towel to dry dishes
I have taken photos of everything and We will be putting up reviews so that other people are not left disappointed and ripped off for their money.
It is truly disgusting that this company were able to send someone to collect the cash on time but could not send someone to assist with all of these faults nor reply to my messages as promised on the advertisement ‘contact us if you need us’
Extremely poor.
Charmain
Stayed 3 nights in May 2025