Find all hotels by Best Western in Bapchule, AZ from SAR 352

"Our room was not ready at check in time at 3pm. We left after waiting 1 1/2 hrs as we had to return our rental car. When we returned after 5: 30 we were told our room was ready but there was a cleaning lady still in our room! Since when does 1 room take 3 hours to clean! I will never stay at a Green Tree Inn again."

"Pool was filthy. We stayed in two rooms over three days. Rooms were clean. Pool area was not. I asked 4 times that the pool be cleaned. They finally cleaned it the morning we checked out. Bar at pool was never open. Fountain worked less than half the time. The spa was hot, but the jets did not work at all. Debris and trash all around pool. The parking lot was littered with trash. I asked to speak to the owner and was told she was “in a meeting and didn’t visit with guests.” Manager was supposed to call me. No one called to follow up. None of the ice machines worked properly. Customer service was nonexistent. Under 3 Palms, this was a very clean property. I’ve stayed more than 50 nights over the years. May not be back. "

"Very sketchy location - DO NOT go out at night by yourself (lots of drug use and homelessness). Hotel is a motel which makes this location even less "safe". Room is ok. I wouldn't bother with any amenities due to the location. Maybe if you are a man traveling, it would be ok."

"I was surprised that the reviews did not mention that this hotel is much more like a motel , and not in a good section of town . I was expecting more of a boutique hotel from the photos and the way the comments were written up by others . I was surprised by the garbage outside the property and in the patio area . I was not comfortable in this place and do not recommend it to others."

"Did not provide accurate information."

"Clean room"

"The staff were excellent! They were polite, knowledgeable, and friendly. I can tell that they work hard. The room and bathroom were very clean. The bed was extremely comfortable. The breakfast area was very clean. The carpets are worn and dingy, some are secured with visible tape. The caulking around the shower was badly patched and cracked. The furniture was of particle board and of such poor quality. A dog barked most of the night. "

"Great place for a quick airport stop. The room didn’t feel 100% clean to me. There was hair on the hand towels, the sheet had a rip in it, and there was a dark spot on the one bed cover. Just kind of had that “this will do” feel instead of “yes I would return.” The staff I interacted with were very helpful and nice."

"Overall Rating: 4/5 Stars We recently stayed here as a family of four and had a generally positive experience, primarily due to the layout and amenities. The Room and Layout The best part of this hotel is the space. We stayed in a suite with a separate bedroom and a living room, which provided much-needed breathing room. While the décor and furnishings are a bit outdated, I will always choose a larger room over a modern but cramped one. The sofa bed in the living area worked perfectly for our two children. Amenities and Value There is a $80 nightly resort fee, but it felt justified given what was included. It covered: On-site parking Water park access Complimentary pool towels For a family of four, having these costs bundled in wasn't a bad deal at all. The only downside to the room itself was the bathroom, which felt quite small compared to the generous living space. Safety Concern I do need to mention a significant safety issue we encountered. A heavy painting fell off the wall completely unprovoked. Thankfully, our children weren't underneath it at the time, but it could have been a serious accident. If you are staying with little ones, I’d recommend keeping them away from the wall art or ensuring everything is securely fastened upon arrival. Summary Despite the dated interior and the small bathroom, the space and the water park made it a great home base for our family. Just be mindful of the wall fixtures!"