Verified
6/10 Okay
Verified traveler
10 August 2018
Disliked: Property conditions & facilities, room comfort
hotel simple mais calme
Verified traveler
Stayed 2 nights in Aug 2018
Hotel Friends
3.5 star property
After skiing or biking with friends and family, travelers can relax in the peaceful garden setting at this hotel that balances activity and leisure.
Choose dates to view prices
Photo gallery for Hotel Friends
Hotel Friends offers a free breakfast buffet and international dishes. Relax in the sauna, steam room, or book a massage. Enjoy nearby slopes with ski rentals/storage. Features include an indoor pool, kids' arcade, and adult bar.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Breakfast included
- Spa
- Parking included
- Free WiFi
- Restaurant
- Bar
About this property
Hotel Friends
- Family-friendly hotel
- At Hotel Friends, you can look forward to a free breakfast buffet, a garden, and an arcade/game room. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski equipment rentals, and ski storage. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site international cuisine restaurant, Hotel Friends Restaurant, offers breakfast and dinner. In addition to a bar and a free kid's club, guests can connect to free in-room WiFi.
- Other perks at this hotel include:
- Free self parking
- Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
- Express check-in, free newspapers, and a 24-hour front desk
- Room features
- All guestrooms at Hotel Friends boast perks such as separate sitting areas, in addition to amenities like free WiFi and sound-insulated walls.
- More conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- 21-inch flat-screen TVs with cable channels
- Balconies or patios, separate sitting areas, and free infant beds
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Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in fee
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 0.77 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: EUR 90 per vehicle (one-way)
- Late check-in fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Frequently asked questions
Is Hotel Friends pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Friends?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Hotel Friends?
Check-out is at noon.
Does Hotel Friends provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per vehicle applies.
Where is Hotel Friends located?
Conveniently located near the ski slopes, this Bansko hotel is within a 10-minute walk of Bansko Ski Resort, Bansko Gondola Lift, and Vihren. SkiBansko by Traventuria and Museum of Otets Paisii Hilendarski are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.0
Cleanliness
6.0
Staff & service
4.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Alla
28 March 2022
Alla
Stayed 6 nights in Mar 2022