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"Great hotel. Great staff. Manager Oscar Fuentes was an awesome host. Made us feel like home. Made us feel welcomed. Oscar went a step beyond to help us set up our tours throughout our stay. Thanks to Oscar we will definitely come back! "

"I loved everything about the Vaway in Cuenca, my view was beautiful. Most of all I loved the entire staff. One of the best hotel stays I have had and that was because of the wonderful staff!"

"Friendly stuff "

"Very nice hotel. Lobby and staff are wonderful. "

"The service was great at the lobby and concierge. The restaurant staff could have been a bit friendlier and alert. But otherwise great hotel, great location. Keep in mind the hotel is older so the floors creak a ton while walking. "

"Estuvo muy bien. El personal súper atento. La ubicación súper cerca de todo. Lo que puede mejorar es la red de internet, ya que no funcionó 😊"

"Excellent hotel."

"Great place to stay"

"Los Balcones is a great place to stay while traveling in Cuenca - location is perfect & staff are friendly. We stayed in the one bedroom apartment & found it to be very comfortable during our 5 nights "