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"Upon check in, I was informed our prepaid three night stay four two queen beds was canceled by the hotel. Our overnight flight arrived in the morning, and the prior night hotel stay was already prepaid. After our reservation was reinstated for the next two nights, we were assigned to a king room. My sister and I needed two beds. The hotel did not offer to move us into a different room after the morning checkouts. No attempt was made by staff to relocate us to another Marriott property with two...

"I can’t say anything bad about this place. It was a perfect stay all around!"

"Very disappointed in the check-in process. I am handicapped and can not do stairs. As I arrived I was handed my key card and told to go up this long winding staircase to th second floor. I promptly said I can not do stairs and she informed me they are not that bad. I asked about an elevator and was promptly told the only elevator on property serviced the Residence. I asked about a ground floor room and was told they were all sold out. Later, I find out both statements were not accurate. I...

"Nice"

"The staff was very welcoming and friendly! The hotel was nice clean and spacious."

"Good luck trying to get a hold of them I needed to reschedule or cancel to change dates never answered me or expedia to figure out a solution."

"Couldnt check in for 30 minutes. They said i didnt pay through the website"

"Clean room, they did have quite a bit of fruit flies. Other than that the stay was nice and we had early checkin."

"comfortable, convienent"

"My suite was delayed by 1.5 hours and not ready. Property emailed me prior to ask if I needed anything. I asked for a comforter... didn't get, and took 3 calls TO GET one 2 hours later. Room furnishing were bland, sparse, dated, and the worst was, the AC did not work in the suite, and we BOUGHT A FAN FROM DOOR DASH so we could sleep. And this is a Suite at The Ritz Carlton???? Awful."