" Very good staff, we were overcharged twice when ordering dinner and breakfast, all honest mistakes which to be fair we missed. On both occasions the staff came back to us, apologised and immediately refunded us. For the price the hotel offered everything you’d need for either visiting the NEC or staying before a flight from Birmingham. "

"Staff were friendly and helpfull. Breakfast was lovely"

"Yes. Good service."

"Friendly welcome great amenities in the room"

"Lovely hotel. Clean and beautiful rooms and the breakfast was outstanding. One of our favorite hotel stays while in the UK"

"Lovely staff on reception desk. Easy check in. My room needed updating though. My son had an upgrade to the new refurbished rooms. Lovely up grade for him. On the whole a lovely stay & breakfast was superb."

"Amazing experience especially from the guy at front desk."

"The staff were really friendly and helpful. Our room was lovely"