Find all hotels by Britannia Hotels in Balderstone from SAR 164

"It was excellent and one of the nicest I have stayed in for the money. 1 small thing at the end which made me a little frustrated. upon checking out and waiting for the breakfast I could see there was no tomato's left. I looked around the corner and could see one of the chiefs leaning against the drinks unit chatting to the reception ladies whilst they worked away. When very politely asked the gent (Dyed Red hair) if there was any more and he slowly pushed himself off the unit whilst rolling his eyes as if I was an inconvenience and getting in the way of him chatting to the ladies. He proceeded to say I will see what I can do and disappeared for 5 minutes then finally came out of the kitchen and serving them into the bowl. He didn't acknowledge me or say there you go sir, just poured them and walked away. Its the little things in service that stick with customers, up until this point my experience had been fine and everyone was very pleasant and a real peaceful environment. "

"Lovely hotel. Very helpful friendly staff. Room was very clean and spacious. Breakfast had plenty of choice. All round fantastic experience would highly recommend."

"We felt as if we were at a fine estate in the country. The service was excellent, the full English breakfast delicious, The rooms were lovely and the beds were very comfortable."

"An excellent welcome, we were checked in quickly and in a friendly and helpful way. The room was fine, the bed very comfortable. No negative issues. Breakfast was reasonably priced and again the service was excellent. This is the second time we've stayed here and our experience has been positive both times."

"A lovely stay to visit family, room was very comfortable, clean and spacious, the village area is so nice to walk around and really makes it feel different to anywhere else. The spa is lovely for a morning swim and the staff are so friendly and helpful. Had a delicious breakfast and cannot fault our stay."

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"All great"

"Julie on Reception was Brilliant! Polite, professional, helpful and funny. The walls of room 101 are a bit thin! We heard people talking and their morning alarm! We didn’t know we’d have to pay £10 EACH to use the pool!! For 90 minutes."

"Clean, quiet room, tea and coffee in the room, TV working. Online Check-in option was very handy. 24hr desk is also handy as we arrived after midnight and had no issues getting our key. "