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"Customer service is great! "

"good"

"Excellent !!!"

"My husband and I had an excellent stay at Ritz Carlton Istanbul. Place is clean, the team a were welcoming and truly caring in assisting us to give us a pleasant experience. Rio, the lady at the front desk was so lovely that she paid attention on our entire stay constantly to make us feel at home away from home Thank you!!!! "

"Excellent hotel "

"I cannot rave enough about this place. Right in the heart of Taksim Square. Amazing staff- Onur helped me with the check-in process. There was also a night manager working the morning of March 19 (Can’t remember the name) he was also super amazing. Because of the time difference my daughter had woken up around 4am, so we went to the lobby to see if anything was available to eat or drink. He kindly offered us juices and coffee for myself and then told us to go for the suhoor that was starting shortly. A highly recommended place to stay solo or with family. "

"I had a pleasant stay at this hotel. The room was clean and well-maintained, which made it comfortable to relax after a long day. The staff was especially friendly and helpful, always ready to assist with any questions or requests. There is an outdoor pool available, which looked nice, but unfortunately, the weather was rainy during my stay, so I didn't get a chance to use it. Overall, it's a comfortable and enjoyable place to stay by the water. One of the best parts is the location-everything is within walking distance, including local entertainment and historical sites, which made exploring the area very convenient"

"Fast Internet and friendly staff"

"This property was at a great location. Walking distance from the river and downtown Besiktas. Special shoutout to Ekrem and Serhat for their great service and hospitality! "