"Hotel was very nice the only problem we had that we along with others were having problems with key cards not allowing entry to room having to go back to reception on two occasions- however the staff were excellent in assistance with the matter."

"The hotel was in a good position in the city centre with close access to Cabot Circus and fantastic to be issued with free car parking. We had paid more for a larger room, king-size bed and bath robes, slippers etc. The room was large but a bit tired. Stains on the floor, a ripped bed base and the shower head was clogged with scale so we cleaned this and the shower bracket seized but we couldn't fix this so unfortunately water sprayed against the wall but we managed. No robes or slippers in the...