"Lovely hotel; great location! Only a small car park provided, however public parking around at small charges. Room and bathroom clean, modern amenities and good air con. Restaurant was great for breakfast, drinks and service outside in the sun was good."
"Superb staff, all staff went out of their way to be friendly and helpful. Food was exquisite too every meal was fab in the Orangery and the bar. Beautiful hotel, just a short walk from Pantiles or you can catch the bus downhill.
My only criticism was the taxi service provided by the hotel, they charged us 8 pounds to take us down the road to Pantiles which was overpriced. We didn't use that taxi service again."
"Sink was blocked and had a slow drain. Informed staff, but no maintenance was available over weekend. They did offer to change room. Room had a moldy smell. A/C was not adequate in cooling room sufficiently, it was end of July 2026 in London, the temperatures were high. Car park onsite was excellent, although pricey. Staff were friendly. Gym was small and also had a moldy smell."