"Front desk staff was amazingly helpful."

"Great location in the Loop. Walking distance from most Chicago attractions and great restaurants. Breakfast was so-so but we found an amazing brunch place a 5-min walk away. One bad part was the room cleanliness. Though the beds were made and towels were changed daily, the room and the bathroom remained dirty. I found toenail clipping on the carpet by the curtains when we first arrived and it was still there when we left. The bathroom mirrors weren’t cleaned from splashes, the shower wasn’t...

"Only issue was the elevators were constantly out of order."