"I forgot my jean in the closet. I called the necxt day, they told me they will check it out with the housekeeper. 2 days went by I called again, they said they will check out again. Couple of days after they text me they couldn’t find. I’m sure I left it there, either the housekeeper dishonest or they just trash customers belongings. I’m pretty disappointed."

"No hot water, asked for pillows due to them not giving us the correct room for the 5 people and they told use they were out of pillows. The matteress was filthy as well."

"Bn"

"This was a great hotel in a great location. We enjoyed our stay here and will stay here again!"

"PROS: The staff were professional and very helpful (Aisha, Anna and Luciano) and did their best. They securely stored my late-arriving luggage (airport delay). CONS: When I retrieved my luggage at about 3:30 AM, there were 3 uniformed Aurora PD talking with Anna at the front desk (they were there because of a loud party and guests who weren't responding). The first room they checked me into had not been serviced: The bed was unmade, the bathroom dirty, and there were several beer cans on...

"Breakfast was decent. Rooms was clean. Annoyed that we couldnt check in at 2:30 without a 50$ fee bc check in wasnt til 3. "

"Great job"

"Regretted it as soon as I walked in. I should have looked at the reviews before booking. I have pictures of how dirty, old, stained and un maintained the rooms were. The hot tub was gross had a lot of white substance floating around. The pool had rocks on the bottom and water looked dingy."