"The room was to be non-smoking, it wasn't. That was the least of the issues. The room didn't smell of smoke but smelled awful- permeated everything from clothes to travel bags. Everything we had with us went into the washer when we got home, regardless of if we wore it. Bathroom was filthy from the walls to the tub to the floor. We did not shower there - tub was disgusting. Hairdryer was broken - when picked up fell into 2 pieces and greasy dirty. Furniture was bad - long deep scratches in...