"First would like to say I'd definitely come back to this hotel on my next holiday to Crete. The hotel is quite massive and lovely to walk around on a warm night. The room and the balcony was spotless. Didn't see much I didn't like about this hotel, many locations to sunbathe, swim and relax.
Some of the hotel staff are polite and helpful especially the bartenders on the 17.00 shift on blue bar and the bar by the Olympic size pool, it was easy to have a conversation with them and they gave good recommendations on where to go and what to see around the island.
The cleanup crew (as nice as they are) do not have patience, my do not disturb sign was on and countless times they knocked and walked in without waiting for an answer back which was an inconvenience cause we was either sleeping or getting changed.
The food at the main restaurants had a good selection, tastey and filling. I personally enjoyed lunch in the restaurant by blue bar and the snack bar. The kebab best I've ever tasted. Although some of the desserts taste like they had been out for quite while.
The hotel had a lot to offer in terms of entertainment every day was something new and was quite enjoyable.
There are shops, restaurants, bars and a bus stop as soon as you exit the hotel which is very convenient."