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"Fantastic stay in a beautiful location. Large, clean room was perfect for a family of 3."

"It is a great resort hotel experience. Great morning buffet, and great hotel and spa experience. This little charge on the amenity is a little bit of an annoying experience. Overall, it is a great experience. "

"Beautiful property & building, surrounded by breathtaking nature. Very helpful and kind staff."

"We were absolutely blown away by this wonderful hotel. We’ve stayed at many 5-star hotels around the world, but this one was by far our favorite. The service and food were exceptional, and every member of the staff was incredibly professional. Our time in Atami couldn’t have been better!"

"Great service and facility. "

"I only speak English and French but was traveling with a Japanese friend. The hotel guests were 95% Japanese which shows how good of a reputation it has. Very nice hotel but may be difficult if you are not traveling with someone who speaks Japanese"

"Love this hotel and onsen spa , had tradition dinner in our room , then breakfast buffet , super nice, "

"Recommended! It is a relaxing and peaceful place to stay. We upgraded our room and definitely worthy because we enjoyed our private onsen with beautiful scenery. The onsen is the best we ever had in Japan. "