"Stayed at the hotel a few years ago and we were very pleasantly surprised with the improvements that have been made. We had a lovely quiet room on the first floor overlooking the gardens. Breakfast was very good on both mornings and we had dinner each evening which was excellent. Lovely menu and served piping hot.
One thing we found strange that the drinks tray in the room had coffee, tea, sugar, lovely biscuits but only one hot chocolate. We both fancied a hot chocolate at bedtime but were disappointed to find only one
It was quite warm in our room, but I found a fan on the shelf in the wardrobe. Unfortunately when I plugged it in and switched it on I got a face full of dust.
Just minor niggles but small things can make a big difference."
"Very convenient for Carlisle city centre - can’t beat the location. Swimming pool in the hotel which was quite a surprise. Excellent staff and breakfast. Place was really clean."
"We arrived at 10pm. Lovely lady at reception who explained everything to us. Lovely clean quiet room. Comfy beds, great showers. Had breakfast over at the stop area. Was lovely food but not enough staff on duty"
"Friendly check in and staff, lovely large room with nice shower, a little dated but perfectly adequate for one night, duvet hard, parking available in car park opposite, small bar area with adjoining restaurant, (although we ate elsewhere), no breakfast available on site so we are elsewhere."
"Right in the centre of Carlisle close to station, carpark right behind hotel with direct entrance to hotel.
Room simple but clean and sound proof considering we were near the bars. Comfy bed and there’s a Kettle and hair dryer in room.
Pool table and table football game in lobby nice bar area
Staff friendly would stay again"
Carlisle Station Hotel, Sure Hotel Collection by BW
8/10 Good
"Needs a refurb but for the price it was fine. All staff very pleasant and the room spotless. Bar was closed for a while due to a technical issue and the lift not working but other than that, all good."
"Great location
Friendly and helpful staff
Facilities a little dated BUT clean/ functional
Elderly mother couldnt get in the shower as it was over a bath but we managed adequately and there are walk in showers available
++Hairdryer and fan in room
DEFINATELY STAY AGAIN"