Find all hotels by Premier Inn in Ashburnham, MA

"The Colonial is not as advertised. It is outdated at best. After arriving to a 40 degree room, I attempted to turn on the heat and was hit with a cloud of dust. My allergies were immediately aggravated. The overall smell was a bit musty. The drapes did not shut all the way. There were sheers in the middle that don’t offer much privacy. We were made to pay for the entire stay up front - I now know why. We decided to leave and were told that they would not even refund the second night. The hotel was nowhere near full. So we didn’t even stay one hour and were charged for the whole weekend. I understand not refunding the first night but refusing to second night is bad business. I very respectfully requested the refund and the hotels response said that they placed me in a non- pet room per my request, attempting to create a story about my allergy complaint. I don't have pet allergies and never requested a non-pet room. Do better. Fair is fair."

"There were hairs in the bed, hairs in the shower and the walls were paper thin. You can hear everything."

"Yes it was clean and I will be back "

"Awesome place to stay. Great all around!"

"Great customer service room was clean"

"Pricy pet fees for a run down motel with vinyl flooring. Grounds were littered with trash. Smelly cigarette receptacle placed outside of my non-smoking room. Weather was chilly so room was cold unless you ran the dry heat blower continuously which was very loud. The quarter inch gap between the exterior door and frame let in the cold air and felt unsafe. Lumpy mattress that sunk down on one side. Curtain barely covered the window and was ripped. No electrical outlets or recharging stations near the night stands. Bathroom fixtures are outdated and worn. Peeling paint in bathroom. Loose toilet seat. Small bath towels. Doorknobs, light switches, remote, etc. felt sticky. Strong chemical "mothball" type of smell throughout the room. Will not return. "

"The room was clean and comfortable, helpful at check in. A complimentary breakfast would go a long way to making it an even better experience. "

"Not too many options in the area but this place is very nice. "

"Facility was clean. Rome was perfect for a night too beds in a bathroom TV and refrigerator no coffee pot. No vendor machines. "