Find Family Hotels in Ash Shati

"We had the best experience with high class service all around. This hotel has some amazing views of the red sea. The room looked magnificent and luxurious all facilities in the hotel were luxurious and the hotel atmosphere was very quiet and relaxing with pleasant smell all around the hotel. The hospitality was great and the whole concierge team are very friendly, professional and very welcoming. It gives me great pleasure to mention the names and give special thanks to some of the concierge...

"Despite renovation taking place ( which was not mentioned by Hotels.com at the time of booking) the stay was excellent. We did not hear the noise from renovation. Reception staff were totally brilliant. The view of the Red Sea from hotel is worth paying for. "

"Reception staff are very bad, they treat customer as cremenal "

"A decent hotel next to the Red Sea Mall. The bed is not very comfortable "

"Reception and staff of reception need major overhaul and doesn’t go with a brand like Mövenpick , very very poor reception area."

"Excellent location. And good service "

"When I made my booking on Expedia I paid extra for a sea view room. When arrived at the hotel they said you need to pay SR.1,000 equivalent to CAD.350 for a sea view room!!!!!"

"Property is Run down and needs some serious money spent on it Broken Tiles every were broken gates main door falling apart skirting falling off wall bathroom need a good clean shower leaked on to celling tv had big melted area on bottom off screen NO SAFE in room the list just goes on We had Breakfast included. Chief made Great omelette each morning, overall food selection was great. but lacked in the hot side They advertised 3 different sausages on 3 days but were the same...

"It is the worst experience ever. I have been Locked in the Vella by the property staff. When I asked: the reson was wait until the manager comes. I spent the whole night trying to manage this issue while I'm having guests from outside the city. Be Note that this is a 3 star property as per of the paper listed on the reception."