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"Stayed in a family deluxe room with my husband and 3 teenage kids. The hotel was fantastic and the addition of the free ferry from canary wards was brilliant, we loved it. The room was great and after a request before we arrived they gave us a room with a balcony and an amazing view over the Thames! They staff were really helpful and accommodating. I wasn’t aware that the pillows would be feather, me and my daughter are allergic. They were realy quick in getting us suitable pillows which was greatly appreciated. Also the warm welcome cookies on arrival was also a great addition, especially after a stressful journey. They only thing I would say is that the room was a little tired and could do with being spruced up a little and a couple of chairs on the balcony to sit and enjoy the view would be great! We were very impressed and would definitely recommend to others and would also stay again! Thank you to all for making it a pleasant stay! ☺️"

"I loved the coziness of the coffee lounge in the lobby. A good relaxing vibe; doesn’t feel like a traditional hotel lobby. It makes you want to hang out. Love the Tribe! "

"My stay was amazing we enjoyed our 2 days break away and many thanks to Nayem for changing our room for a river view that was kind and thoughtful of him I will be returning sometime soon. Double tree by Hilton Excel is the place to be.only one thing I wish there was a sauna or swimming pool but never mind."

"We loved this quirky hotel, such an interesting place, we will definitely tell our friends and family about this gem of a hotel. Thank you 👍"

"The staff go "

"Clean, nicely decorated, spacious, nice staff, overall it was a delightful stay "

"Lovely, clean, comfortable, great friendly staff. Quiet. Shower was incredible . If I came back to area would definitely rebook!"

"Everything was fantastic room was clean and comfortable Fahim the receptionist was very helpful and polite he made check in very smoothly excellent personality. Thank you Fahim for making my stay memorable, "

"This hotel is beautiful the area is so perfect there are some beautiful restaurants close by the staff are so lovely and helpful simon and vicky answered any questions i had and were very happy to help with anything i am returning next week it was that nice "