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"loved this hotel - I got upgraded to a one bedroom suite and it was spacious and beautiful. It had a nice sized balcony, a jacuzzi bathtub (which I didn't get to use). It also came with a dyson hairdryer and a yoga mat and weights. I was in Madrid for less than 24 hours, so I had a lot of ground to cover in a short amount of time. The hotel was conveniently located to everything. Madrid is a very walkable city. The staff at the hotel was great, extremely friendly and helpful. They gave me an...

"Everything was great! 4 star!"

"Very comfortable stay in luxurious surroundings and perfect spot to walk around the sights of the City. We especially loved the Red Level lounge and the rooftop pool and jacuzzi! We will be back again!"

"Exelente"

"Everything was perfect"

"كانت جميل جدا "

"Room was clean but small by North American standards. Staff was helpful. Hotel was close to Plaza Major. However, it could be noisy sometimes in the evenings or wee mornings because of nearby restaurants and people in the street. This may bother light sleepers."

"Amazing stay. Thanks"

"Very well located hotel with beautiful communal seating area. Extremely comfy bed but room a little jaded. Good Coffee machine but awkward to access. Hairdryer in bathroom required a strong grip to keep working which was difficult for an elderly person with reduced grip. Staff incredibly friendly and helpful. Had an evening drink outside in the lovely square - very good service."

"Great apartment in a fantastic location, walking distance to restaurants and parks. Would highly recommend if staying in Madrid. Free washing machine and dryer was a bonus."

"Superb location and delicious breakfast! We were able to walk to most of the Madrid center without a problem. We loved our stay at the Hotel Francisco I."

"Property location exceeded expectations. It was central to most tourist attractions. Unfortunately, The room was very small and smelled musty after long day’s absence. the room was situated one floor above the restaurant and bar and it was noisy till 12 midnight. Our saving grace was that the hotel restaurant closed for two days during our stay and we were able to get some peace in quiet."

"فندق جيد والموقع رائع "

"You can bring drinks from the ground floor bar to the rooftop,however there is no rooftop bar."

"Super"

"I didn’t check the elevator didn’t work she gave me the room on the 4 flour I want the room The one I reserved From the picture with the window the one with the palace view- I took the one she gave me I was very tired got wet it was pouring - taxi got desperate next day and left me and couldn’t find the attendant and have to walk about 12 minutes to gran via to grab another taxi super inconvenient for me - love Madrid though been there more than once"

"En general una experiencia unica, muy buenas facilidades y el personal muy atentos y profesional. Quiero agradecer en especial al personal de la barra en especial a Andrea, Matias y Allixon por su gran sorpresa en nuestro aniversario muy bonito detalle, son los mejores ,tambien a Carla en reception por todo. Esperamos verlo pronto.. Gracias Aloft y su personal, los mejores Jose Muniz y Wanda Aguirre"

"This is our second stay at this location and our second Roommate property and country overall. Always kind , attentive and helpful. They even recognized us when we walked in from last year. Totally recommend this location for its convenience to the kind of central and local experience we go for."

"Location is central and the metro entrance is right in front. The staff is extremely helpful and nice. The rooms are clean with everything you need. Best bang for buck hotel in the area. 100% would recommend!"